Presence · Done for you
A Business Hub OS product
PRESENCE.
Presence is the service that runs your business’s presence for you: one inbox for every conversation, an AI that keeps on top of it around the clock, social posted only with your approval, and real answers published where your customers actually ask. Set up for you. Run for you. Reported to you, honestly.
The Unified Inbox
This is our own house inbox, shown the way every client sees theirs: each channel with its true state in plain words, including the honest exceptions. What a channel cannot do is printed on the door, not buried in a footnote.
Business Hub OS profile · our own house account, the same pattern every client gets
Business Hub OS Page messages land in this inbox.
@businesshubos direct messages land in the same inbox.
Conversations on our number land here too.
Our number, +1 470 570 0777, is the same number WhatsApp runs on.
Company page comments and mentions land in the inbox. LinkedIn direct messages do not exist in any unified inbox, ours included.
Listing connected. Google reviews land in the inbox and are answered there; Google offers no business messages at all.
Direct messages and comments land in the same inbox.
Video comments land in the inbox and are answered in place.
Comments land in the inbox. Direct messages are reply-only, inside 48 hours of the customer's last message.
Layout preview. These rows show the shape of the inbox, not real threads: no invented customers, no invented messages, and no real conversation counts on a public page.
Your own agent, trained only on your business’s knowledge, keeps on top of every thread: instant first replies inside what it knows, drafts prepared for the rest, and anything it cannot answer truthfully gets flagged to you instead of guessed at. Draft is the default on every channel. Nothing sends on its own until you say so, channel by channel.
One inbox, many doors. The inbox lives in one place, under your own profile. Your hub opens it, your CRM menu carries it, FlowState points to it. It is never copied into a second system, so it never has a second version of the truth.
Book a walkthroughHow it works
The pattern is the same one we run on our own house account, the one in the panel above: your profile, your channels, your approvals, our work.
We build your own inbox profile and prepare every connection: Facebook, Instagram, WhatsApp, your number, and your posting channels. You make the authorization clicks, as yourself, in one short session, and we verify each channel actually works, not just that it says “connected.”
Your own agent, trained only on your business’s knowledge, watches the inbox so a message at 9 PM gets a real answer at 9 PM. It replies inside what it knows, drafts what it should not send alone, and escalates the rest to you with the reason attached.
Every post, every article, and any wider reply scope passes your Approvals room first. Approving marks an item ready; posting and sending stay separate steps, so nothing ever goes out on a misclick. Denied items teach the system your voice.
What Presence includes
The same three-dot mark runs through all of it: many channels in, one place to work, your approval on what goes out.
Every conversation the platforms allow, in one inbox on your own profile, with the Always Answered AI layer on top of it. The exceptions stay honest: LinkedIn direct messages do not exist in any inbox, and Google sends its reviews here but has no messages at all. We say so up front.
The hero
A full month of social posts, written out in full and produced in your brand: copy, images, short video. You approve in your hub; posting runs through your own connected channels. Unapproved never posts, and a post counts as shipped only when the channel confirms it.
Approvals-gated
Module CNot a blog. Every article answers one real question your prospects actually ask, written answer-first from your own knowledge. We run both sides on autopilot: search optimization so search engines cite your business, and answer-engine optimization so AI assistants quote you by name. Audio and video versions follow from the same source.
SEO + AEO · Autopilot
The done-for-you promise
Across the whole setup, your total hands-on time is about an hour and a half, and most of it is one scheduled session. Everything else, the profiles, the number, the hub, the training, the content, the monthly report, is ours.
Thirty to forty-five minutes, once: create your ops mailbox with our directions beside you, click your own social authorizations with messaging permissions granted, and sign your texting worksheet if you want texts in the inbox. Only your hands can do these; we prepare every one of them to a single link.
Your training document carries a short list of questions only you can answer: your services in your words, your policies, what your agent may and may not say. You answer in the doc, on your own time. We fold every answer into your agent and your content, and nothing gets invented in the gaps.
Everything else is ours: your inbox profile and phone number, your hub behind its sign-in gate, your agent’s training, your first month of content staged for approval, verification of every channel by function, and a monthly Presence Report where every number names its source.
Presence is a Business Hub OS product. One inbox for every conversation, an AI layer that keeps it answered, social posted only with your approval, and real answers published where your customers actually ask. Set up for you, run for you, reported to you honestly.